Privacy Policy
Effective Date: November 9, 2025
This Privacy Policy describes how Anoziva (“we,” “us,” or “our”), a web design and digital marketing company, collects, uses, and protects the personal data you provide when you use our website, https://anoziva.uk/, or engage with our services.
We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner, in compliance with the **UK General Data Protection Regulation (UK GDPR)** and other applicable privacy laws.
1. Important Information
1.1 Who We Are
Anoziva is a provider of expert web design, development, Search Engine Optimisation (SEO), branding, and content marketing services for small businesses.
1.2 Contact Details
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Name: Anoziva (Web Design Services For Small Business)
- Website: https://anoziva.uk/
- Email: hello@anoziva.uk
- Postal Address: Carlton Tye, Horley RH6 9XJ
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
- Identity Data: Includes first name, last name, business name, job title, and company registration details.
- Contact Data: Includes billing address, email address, and telephone numbers.
- Financial Data: Includes bank account and payment details for services provided (though payment processing is typically handled by a third-party gateway).
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Includes information about how you use our website, services, and products.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.
- Client Data (Specific to Service Delivery): When you hire us for web design or digital marketing, we may process information provided by you relating to your business, your customers, or your website users. In such cases, we act as a ‘Processor,’ and you, the client, are the ‘Controller.’
3. How Your Personal Data is Collected
We use different methods to collect data from and about you, including through:
- Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise. This includes data you provide when you:
- Enquire about or purchase our services.
- Request marketing materials.
- Give us feedback or contact us.
- Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as analytics providers (like Google Analytics) or publicly available sources (like LinkedIn or Companies House).
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
| Purpose/Activity | Type of Data Used | Lawful Basis for Processing (UK GDPR) |
|---|---|---|
| To register you as a new client or prospect | Identity, Contact | Performance of a contract with you, Necessary for our legitimate interests (running our business) |
| To process and deliver your project/service | Identity, Contact, Financial, Client Data | Performance of a contract with you |
| To manage our relationship with you | Identity, Contact, Marketing and Communications | Performance of a contract with you, Necessary to comply with a legal obligation, Necessary for our legitimate interests (keeping records updated) |
| To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) | Identity, Technical, Usage | Necessary for our legitimate interests (for running our business, security, preventing fraud), Necessary to comply with a legal obligation |
| To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you | Identity, Contact, Technical, Usage, Marketing and Communications | Necessary for our legitimate interests (to study how customers use our services, to grow our business) |
| To use data analytics to improve our website, services, marketing, customer relationships, and experiences | Technical, Usage | Necessary for our legitimate interests (to define customer types for our services, to keep our website updated) |
5. Disclosures of Your Personal Data
We may share your personal data with the parties set out below for the purposes set out in Section 4:
- Internal Third Parties: Other companies within our group who provide services to us.
- External Third Parties:
- Service providers acting as processors who provide IT and system administration services (e.g., cloud hosting, email service providers).
- Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- HM Revenue & Customs, regulators, and other authorities based in the UK and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
- Third-party payment processors who handle financial transactions.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. Your Legal Rights (UK GDPR)
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data (commonly known as a “data subject access request”).
- Request correction of the personal data that we hold about you.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request the transfer of your personal data to you or a third party.
- Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us using the details provided in Section 1.2.
You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
9. Changes to the Privacy Policy
We keep our Privacy Policy under regular review. This version was last updated on the date stated at the beginning of the policy. We encourage you to review this policy periodically for any changes.
10. Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
